FAQ

Frequently Asked Questions

Some questions, some answers

Find answers to common questions and learn how KICKSTART can help you succeed

If you have a question not in our list, submit it below
What are your payment options?

We accept all major forms of payment, including Wire, Cashier's Check, Cash, and Zelle.

If paying with a card an additional fee may apply to cover processing fee.

Can you help me get ungated?

While we can help send you in the right direction, we can't guarantee Amazon ungates your listing. We recommend doing any necessary due diligence before buying.

We sell all items in new, unopened condition in their original packaging*

*unless otherwise stated in the listing

What kind of products do you sell?

We specialize in closeout loads for most general merchandise.

If you are looking for a specific item please reach out below, and we may be able to source it for you.

Do you provide paperwork from a licensed distributer?

Due to the nature of closeout, we cannot provide paperwork from a licensed distributer.
If selling on Amazon, please make sure you fulfill all requirements to be able to sell.

We also have a limited, but growing selection of Catalog items that do come with paperwork from a licensed distributer. If you are interested in replenish-able items such as these, please contact us below for a full list of catalog items.

What should I do if I receive a damaged or incorrect product?

All items are free from damage, and have accurate descriptions. If you have any issues with your order please reach out to us using a contact method below and we'll make things right.

If the order does not match the item description, or is damaged, we will provide a full refund.

Do you own all your items?

We offer a mix of products that we own directly and items sourced through our established supplier network.

We have some of the best prices in the market. If you find an item with a lower price, let us know and in most cases we will beat it!

Can I visit your warehouse?

Sure!
Please send us an email at tour@kickstartsupply.com to schedule a visit.

Do you have a WhatsApp group?

Yes, please click here, or copy the link below to join.

https://chat.whatsapp.com/DKeoklnlVO9K6UvtQF2lPf

Ask A Question

Get an ultra fast response
Thank you! We'll get back with you as soon as possible.
Oops! Something went wrong while submitting the form.
Wanna get in touch?

To place an order, ask a question, or make a support inquiry, contact us using one of the methods below:

1
WhatsApp
+1 818 683 4640
Open WhatsApp
2
Email
hello@kickstartsupply.com
Open Email
3
Phone Call
+1 818 683 4640
Call